At Myfootboot, we want you to love your purchase! If you're not 100% satisfied, we’re here to help with an easy return and exchange process.
📌 Return Eligibility
To be eligible for a return, your item must:
✔️ Be in its original condition (unworn, unused, and undamaged)
✔️ Be returned within 7 days of delivery
✔️ Include all original packaging, labels, and accessories
📦 How to Return Your Item
1️⃣ Contact Us – Reach out via WhatsApp at 0327-2133994 or email us at myfootboothelp@gmail.com to start your return.
2️⃣ Provide Details – Share your order number, reason for return, and item photos (if damaged).
3️⃣ Receive Instructions – We’ll send you a Return Merchandise Authorization (RMA) number and guide you on the next steps.
💰 Refund & Exchange Options
🔹 Full Refund – Get your money back to the original payment method.
🔹 Exchange – Swap for a different size, color, or style.
🔹 Store Credit – Use credit for future purchases.
⏳ Processing Times
🔄 Refunds: Processed within 1-5 business days after receiving the returned item.
🚚 Replacements: Shipped within 3-5 business days after receiving the returned item.
⚠️ Exceptions
❌ Custom or personalized orders are non-returnable.
❌ Final Sale & Clearance items cannot be returned.
🛠️ Damaged or Defective Items?
Received a damaged or defective item? Contact us immediately! We’ll arrange a replacement or refund at no extra cost.
🚫 Order Cancellation
You can cancel your order within 24 hours of placing it. Just message us on WhatsApp or email us.
📞 Need Help?
For any questions, feel free to reach out:
📩 Email: myfootboothelp@gmail.com
📱 WhatsApp: 0332-3798608
📍 Store Address: Nazimabad No. 2, Near Aqsa Mosque, Opposite Kareem Kabab House, Karachi
Thank you for shopping with Myfootboot! We appreciate your trust and look forward to serving you.